✈️ Miles & Points Daily

  • 💳 Amex Platinum: United TravelBank purchases no longer trigger $200 airline credit (ended Feb 5)

  • ✈️ Southwest Culture Shift: Employees and passengers say strict new policies killed the airline's fun vibe

  • 🛒 Office Depot Deal: Buy $300+ in Mastercard gift cards, get $15 instant discount (through Feb 21)

  • 🚨 IHG One Rewards: Complete guide to maximizing free nights and elite status benefits

If you've been using United TravelBank to drain your Amex Platinum $200 airline credit, that party ended eleven days ago. American Express quietly stopped reimbursing these purchases on February 5th - and according to multiple reports, Delta might be next on the chopping block.

The last major nerf to this benefit came back in 2015 when gift cards stopped working entirely. For years after that, savvy cardholders found workarounds - Southwest drink tickets, Delta gift cards purchased through third parties, and most recently, United TravelBank deposits.

That TravelBank loophole has been remarkably durable. Until now.

🤓 Miles & Points Trivia

In what year did American Express last make a major change to the Platinum card's airline incidental credit?

  • 📅 2012

  • 📅 2015

  • 📅 2018

  • 📅 2021

The answer is waiting for you near the bottom... keep scrolling.👇

💳 Amex Platinum's $200 Credit Gets Harder to Use

Multiple cardholders reported on Doctor of Credit and FlyerTalk that their United TravelBank deposits made after February 5th are no longer triggering the Platinum card's $200 annual airline fee credit. Some were told directly by American Express representatives that the change is permanent.

Even more concerning: a few cardholders report hearing that Delta purchases may be next to lose reimbursement eligibility, though Amex hasn't officially confirmed this.

What Still Works (For Now)

The credit was always intended for legitimate airline incidentals - checked bags, seat selections, and in-flight purchases. Those transactions should continue working across all carriers. The problem is that many Platinum cardholders never actually incur $200 in true incidental fees throughout the year.

That's why workarounds became so popular. TravelBank deposits were particularly useful because they never expired and could be applied to any United ticket purchase - essentially functioning as a $200 statement credit toward future flights.

A Pattern of Tightening Benefits

This isn't the first time Amex has closed loopholes on premium card benefits. The 2015 gift card crackdown was brutal - overnight, cardholders lost the ability to purchase airline gift cards and have them coded as fee reimbursements.

The company likely views these moves as necessary cost controls. The Platinum card now carries a $695 annual fee with generous perks across hotels, rideshare credits, entertainment subscriptions, and lounge access. If thousands of cardholders are gaming the airline credit system, that cuts directly into profitability.

Check your Amex account now if you made recent United TravelBank deposits - credits posted before February 5th should still be safe.

For more on maximizing American Express premium card benefits, check out our full Amex coverage including retention offer strategies and hidden perks.

✈️ Southwest Employees Say Corporate Rules Killed the Airline's Soul

For decades, Southwest Airlines was America's fun airline. Flight attendants cracked jokes during safety demonstrations. Gate agents wore Hawaiian shirts. The company actively encouraged employees to bring personality to work.

That version of Southwest is gone, according to current employees and frequent passengers who say the airline has become uptight, rule-obsessed, and joyless.

From Free-Wheeling to Micromanaged

Flight attendants describe an environment where strict enforcement of minor policies has replaced the autonomy they once enjoyed. Passengers report gate agents rigidly blocking open seats even when planes are half-empty - a stark contrast to Southwest's historical approach of letting things flow naturally.

The cultural shift coincides with major operational changes. Southwest recently introduced assigned seating after 53 years of open seating, added baggage fees for Basic Economy tickets, and tightened policies around Companion Pass bookings.

These aren't just policy tweaks - they represent a fundamental departure from what made Southwest different. The airline built its brand on being the anti-corporate carrier where rules took a backseat to common sense and customer experience.

What Changed?

Several factors seem to be driving this transformation. Southwest faced significant operational challenges in recent years, including the December 2022 meltdown that stranded hundreds of thousands of passengers. Management likely responded by implementing tighter controls and standardized procedures.

The airline is also under intense pressure from activist investors to improve profitability. That pressure led directly to decisions like assigned seating and new fee structures - moves that boost revenue but chip away at Southwest's unique identity.

Long-time Southwest loyalists are noticing. Some are exploring alternatives like Alaska Airlines, which has maintained a reputation for friendly service while offering better premium cabin options and a stronger route network to the West Coast and Hawaii.

The airline that once encouraged flight attendants to sing and joke during flights now has employees afraid to deviate from script.

It's worth noting that operational discipline and fun don't have to be mutually exclusive. Airlines like JetBlue and Virgin America (before its Alaska merger) managed to maintain personality while running reliable operations. The question is whether Southwest's new leadership believes that balance is possible - or even desirable.

🚨 Deal Alert: Office Depot's Profitable Gift Card Promotion Returns

Office Depot and OfficeMax stores are running their profitable Mastercard gift card deal this week. Buy $300 or more in Mastercard gift cards and receive $15 off instantly at the register.

The promotion runs through February 21st with a limit of 10 transactions per household or business. Different stores may impose varying limits that don't align with the advertised terms, so it's worth calling ahead if you plan multiple trips.

Why This Deal Matters

The math works out to a 5% discount on Mastercard gift cards, which typically carry around $5.95 in activation fees per card. When you factor in credit card rewards, the deal becomes even more attractive.

For example, buy two $200 Mastercard gift cards for $400 total. After the $15 instant discount and activation fees, you're at approximately $402.90 out of pocket. Pay with a 2% cash back card and you net roughly $4 in profit per transaction - plus you've manufactured $400 in spending toward minimum spend requirements or bonus categories.

This is particularly useful if you're working toward a credit card welcome bonus and need to hit minimum spending thresholds. Just be aware that some issuers have begun excluding gift card purchases from counting toward welcome bonuses on certain products.

For more strategies on meeting minimum spend requirements, check out our credit card strategy guides.

🏨 IHG One Rewards: The Program You're Probably Underestimating

IHG One Rewards completely overhauled its loyalty program in 2022, and many travelers still haven't caught on to how much value it now offers. Between brands like InterContinental, Kimpton, Six Senses, and mid-tier properties like Holiday Inn and Crowne Plaza, the portfolio covers nearly every travel need.

The program's sweet spot is its fourth-night-free benefit on award stays. Book four consecutive nights at eligible properties and the fourth night costs zero points. That's an instant 25% discount on longer stays, and it stacks with other promotions.

The No-Annual-Fee Card That Unlocks This Benefit

The IHG One Rewards Traveler Credit Card carries no annual fee and grants automatic access to the fourth-night-free perk. That alone makes it worth keeping long-term even if you're not actively using it for everyday spending.

Consider a scenario: You book a four-night stay at a Holiday Inn Express that costs 25,000 points per night. Without the benefit, you'd pay 100,000 points. With the fourth-night-free, you pay just 75,000 points. That's a savings of 25,000 points - roughly $125 in value - from holding a card with zero annual fee.

This benefit becomes even more valuable at higher-tier properties. A four-night stay at an InterContinental might run 70,000 points per night without the discount, but only 210,000 points total (instead of 280,000) with the fourth night free. You can read our complete IHG One Rewards guide for more strategies on maximizing this program.

Elite Status Is Easier Than You Think

IHG made significant improvements to elite status benefits in its 2022 overhaul. Platinum Elite status now delivers genuinely useful perks including suite upgrades (when available), complimentary breakfast for two, and late checkout.

The threshold is reasonable: 40 qualifying nights gets you Gold Elite, and 70 nights unlocks Platinum. For frequent travelers splitting stays across multiple hotel programs, IHG's mid-tier status is often more attainable than comparable levels at Marriott or Hilton.

🌎 Trivia Reveal

The correct answer is 2015 - that's when American Express stopped allowing airline gift card purchases to trigger the Platinum card's airline fee credit. It was a major change that caught many cardholders by surprise, much like the recent United TravelBank policy shift.

💬 Quick Question

Have you successfully used any workarounds for the Amex Platinum's $200 airline credit this year? Or do you let it go to waste? Hit reply and let me know - I read every response and love hearing your strategies!

That's all for today. See you tomorrow with more miles, points, and travel news.

✈️ Award Deals This Week

Looking to redeem your points? Here's what's available right now:

Hotels

  • JW MARRIOTT MASAI MARA LODGE - 2.7cpp value

  • Waldorf Astoria Maldives Ithaafushi - 4.4cpp value

💳 Today's Best Points & Miles Opportunities

Before we wrap up, I wanted to share some timely opportunities I've been tracking (courtesy of our friends at AwardTravelFinder). These deals won't last long, so let's dive in.

The points and miles world is unusually quiet today - no major transfer bonuses or buy points promotions to report. Sometimes patience pays off in this game.

🎯 Award Deals We're Tracking

Award Travel Finder hunts down the best redemptions so you don't have to.

🚨 Hong Kong Business Class to Frankfurt for 88K Points + Incredible Hyatt Values

January 29, 2026

Premium cabin deals from Asia, exceptional Maldives redemptions, and economy steals across the Pacific

🌏 Hong Kong to the World: Economy Steals + Premium Cabin Luxury Awaits

January 22, 2026

27,000 points to Europe & North America in Economy — Plus exclusive Business & Premium Economy deals for Premium members

✈️ 15 Award Flight Deals This Week: Economy Steals & Premium Luxury from Hong Kong

January 15, 2026

Economy deals from 27,000 points + Premium/Business Class routes up to 70% off (Premium members only)

See all deals at AwardTravelFinder.com →

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